Position at Smitten Ice Cream


About Us
At Smitten Ice Cream, we are makers through and through – from our flavors right down to our ice cream machines, we make it all. Because we believe that ice cream can and should be better. Hell no status quo.

We’re reinventing the ice cream experience by churning each scoop to-order, from scratch, using the freshest, purest ingredients and patented liquid nitrogen-enabled technology. From our founder’s early days on the streets of San Francisco (literally) to our family of scoop shops across the Bay Area and Los Angeles, we’ve been challenging the status quo from Day 1. And we’re just getting started.

About You
We’re looking for hardworking, kind and humble team members who can proudly represent the Smitten brand in every interaction with our guests!

What You Will Be Doing

  • Proudly act as the face of the Smitten brand in every guest interaction
  • Churn each ice cream from scratch using our patented technology and serve each guest the perfect scoop
  • Welcome guests into our shop and ensure their experience is memorable, meaningful, and full of joy
  • Hold yourself and your teammates to the highest product quality standards
  • Embody the “whatever-it-takes” attitude when it comes to problem solving - jump right in and find the best solution!
  • Team up with Shift Leads and General Manager to execute exceptionally smooth in-shop operations


  • Able to work various shifts per week and be available weekdays, evenings, and weekends
  • Able to lift up to 50lbs
  • Able to stand for up to 8 hours at time
  • Authorized to work in the United States

What we Offer

  • Mentors committed to developing you to take on more responsibility within the company
  • A welcoming and supportive team where diversity and creativity are valued
  • $13.50/hr plus tips
  • A complimentary scoop of Smitten Ice Cream with each shift
  • Discounts on merchandise and ice cream purchases

To apply, please click here. 


Santana Row

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