Concierge Center

We are located at 377 Santana Row in the Via of Santana Heights between Left Bank Brasserie and Sino inside the parking garage.  Contact us at 408.551.4611 or by email at concierge@santanarow.com.

Our professional and knowledgeable concierge staff can assist you with the following services:

• Santana Row Gift cards
• Store Event & Merchandise Information
• Current Event and Store Information
• Store Directories 
• Personal Shopper Service
• Complimentary Wheelchair while shopping
• Transportation Assistance
• Restaurant Menus & Reservations
• Hotel Valencia Information
• Local Events, Activities, & Tourist Information
• CineArts Showtimes
• Special Occasion Assistance
• Santana Row Employment Opportunities
• Shopper Incentives
• Custom Gift Set Ordering
• Special Dining/Shopping Event Reservations

Shopping with Fido? We're Dog Friendly!   Download our list of pet friendly locations from around The Row!

Hours of operation
Monday - Saturday: 10AM - 9 PM
Sunday: 11AM - 7PM

Santana Row Concierge Staff

• Stacee Novelli, Concierge Manager
• Katelyn House
• Angelique Lopez
• Kelly Morris

Santana Row Valet

• $7 Valet Parking near CineArts Theatre, available Friday through Sunday.
• $7 Valet Parking in front of Hotel Valencia, available 7 days a week.
• $7 Valet Parking in the Winchester Garage ground level, available Friday through Sunday.