Today’s Hours:10AM - 9PM

Plan Your Visit

Santana Row proudly offers many services to ensure every visit is an enjoyable one. For assistance, please visit the Santana Row Concierge in person or by phone/text at 408.551.4611. The Santana Row Concierge is located in the Via of Santana Heights behind Left Bank Brasserie inside the parking garage.

Visit

Additional Information

We can assist with:

  • Customized Dining/Shopping Events
  • Santana Row Rewards Program
  • Store Event & Merchandise Information
  • Property Events
  • Shop/Restaurant Directories
  • Wheelchair and phone charger complimentary rentals
  • Transportation Assistance
  • Restaurant Menus & Reservation
  • Local Events, Activities, & Tourist Information
  • And more

Meet & Greet on The Row

Bringing a large group to Santana Row? We offer special incentives, discounts, and activities from select Santana Row merchants. Guided Tours upon request, with advance notice. Welcome Bags prepared for convention and meeting delegates. For more information, email concierge@santanarow.com.

Hours

Monday - Saturday: 10AM - 9PM
Sunday: 11AM - 7PM
Store and restaurant hours may vary.

Parking

Complimentary self-parking is available daily, we also offer the convenience of valet parking for $10. For parking and valet locations, click here.

Curbside Pick-up

Save time and use curbside pick-up. Place your order with a Santana Row business that offers curbside pick-up, drive to the store or restaurant and park in the designated drive-up lane. Call to confirm your arrival. Click here to view the pick-up locations.

Concierge

377 Santana Row
San Jose, CA 95128

408.551.4611

concierge@santanarow.com
Concierge hours: Mon-Sat: 11AM - 6PM

Free WiFi

Stay connected while visiting Santana Row, enjoy free WiFi listed as ‘Santana Row guest’.

Additional Information

We can assist with:

  • Customized Dining/Shopping Events
  • Santana Row Rewards Program
  • Store Event & Merchandise Information
  • Property Events
  • Shop/Restaurant Directories
  • Wheelchair and phone charger complimentary rentals
  • Transportation Assistance
  • Restaurant Menus & Reservation
  • Local Events, Activities, & Tourist Information
  • And more

Meet & Greet on The Row

Bringing a large group to Santana Row? We offer special incentives, discounts, and activities from select Santana Row merchants. Guided Tours upon request, with advance notice. Welcome Bags prepared for convention and meeting delegates. For more information, email concierge@santanarow.com.

Santana Row Gift Cards

Santana Row Gift Cards

Gift Cards are redeemable at over 50 shops, 30 restaurants, 10 spas & salons, CineArts Theater, and Hotel Valencia! Simply choose a denomination below to purchase and allow one to two business days for processing.
For questions, contact Concierge at 408.551.4611.

Select Your Amount

buy gift card

Gift Card Details:

Please allow one to two business days to process. Orders placed on Friday evening, Saturday or Sunday will not be processed until the following business day.

There is an $8.50 shipping and handling charge. Unless prohibited by law, a $2.50 fee will be deducted monthly from card balance starting the 1st day after 1 year of inactivity. Activity means any action resulting in a change in card balance, other than fee imposition, or adjustment due to error or prior transaction reversal. There is a $5.00 fee to replace a lost, stolen or damaged card, except as prohibited by law. Not redeemable for cash or credit, except as stated in card agreement. Additional terms stated in card agreement. Purchase acceptance or use of card constitutes acceptance of card agreement.  For card agreement inquiries or information: www.getmybalance.com or 800.755.8713. When a card reaches its valid thru date, the funds do not expire but the plastic does and the cardholder can have the remaining balance transferred to a new card free of charge.

Cards CANNOT be shipped to ANY P.O. Box, Connecticut, Hawaii, Maine, New Hampshire, Rhode Island , Vermont or outside of the United States. A purchaser may not live in New York, and any order over $150.00. Card must be shipped to the purchasers billing address. 

This Card is issued by MetaBank®, Member FDIC.

Stay With Us

Hotel Valencia

A boutique hotel on Santana Row

Voted #1 Hotel in San Jose by Conde Nast Traveler, Hotel Valencia offers sophistication and style in the newly renovated, 215-room, chic contemporary destination in the heart of Santana Row. The spirit of Old World Spain embodied with a contemporary twist offers all the latest amenities expected in a world-class lodging experience, like a complimentary breakfast, fine dining options, and a fabulous pool.

Visit hotel Valencia