Today’s Hours:10AM - 9PM

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We are located at 377 Santana Row, San Jose CA, 95128 in the Via of Santana Heights between Left Bank Brasserie and Sino inside the parking garage.

  • Contact

    408.551.4611 |
  • Concierge Hours

    Mon: 10AM - 5PM | Tues-Fri: 10AM - 9PM | Sat: 11AM - 7PM | Sun: Closed

Get Directions

Get answers on the spot.
Text 408-551-4611 for a response from
our Concierge Team.

We Can Assist With…

  • Santana Row Gift Cards
  • Portable phone chargers available for check out
  • Special Dining/Shopping Event Reservations
  • Santana Row Rewards Program
  • Store Event & Merchandise Information
  • Current Event and Store Information
  • Store Directories
  • Personal Shopper Service
  • Complimentary Wheelchair while shopping
  • Transportation Assistance
  • Hotel Valencia Information
  • Restaurant Menus & Reservations
  • Local Events, Activities, & Tourist Information
  • CineArts Showtimes
  • Santana Row Employment Opportunities
  • And more!

Additional Information


In addition to FREE self-parking that is available every day, we also offer the convenience of valet parking services for $8. Find more information about parking and valet locations and times on our Visit page.


We want to make your visit to Santana Row extraordinary! Find information about visiting with large groups or with pets on our Visit page or about extended stays on our Hotel page.

Free Wifi:

Stay connected while visiting Santana Row, enjoy free WiFi listed as ‘Santana Row guest’.


Portable phone chargers available for check out through the Santana Row Concierge. Credit Card and ID required upon check out. Card will be charged a replacement fee, should it fail to be returned.