Concierge

We are located at 377 Santana Row in the Via of Santana Heights between Left Bank Brasserie and Sino inside the parking garage. Contact us at 408.551.4611 or by email at concierge@santanarow.com.

Our professional and knowledgeable concierge staff can assist you with the following services:

Santana Row Gift cards
Store Event & Merchandise Information
Current Event and Store Information
Store Directories
Personal Shopper Service
Complimentary Wheelchair while shopping
Transportation Assistance
Restaurant Menus & Reservations
Hotel Valencia Information
Local Events, Activities, & Tourist Information
CineArts Showtimes
Special Occasion Assistance
Santana Row Employment Opportunities
Shopper Incentives
Custom Gift Set Ordering
Special Dining/Shopping Event Reservations

Shopping with Fido? We're Dog Friendly! Come by for some water and a dog treat. Download our list of pet friendly locations from around The Row!

Hours of operation
Monday - Saturday: 10AM - 9 PM
Sunday: 11AM - 7PM

Santana Row Concierge Staff

Stacee Novelli, Concierge Manager
Katelyn House
Angelique Lopez

Santana Row Valet

$6 Valet Parking near CineArts Theatre, available Friday through Sunday.
$6 Valet Parking in front of Hotel Valencia, available 7 days a week.
$6 Valet Parking in the Winchester Garage ground level, available Friday through Sunday.