Concierge

We are located at 377 Santana Row in the Via of Santana Heights between Left Bank Brasserie and Sino inside the parking garage.  Contact us at 408.551.4611 or by email at concierge@santanarow.com.

Interested in taking photos at Santana Row? Download the photography/filming application here. Submit application via email to khouse@federalrealty.com. Please allow 5 business days prior to your shoot.  We will email you once your application has been approved.

Hours of operation
Monday - Saturday: 10AM - 9 PM
Sunday: 11AM - 7PM

Our professional and knowledgeable concierge staff can assist you with the following services:

• Santana Row Gift cards
• Custom Gift Set Ordering
• Special Dining/Shopping Event Reservations
• Santana Row Rewards
• Store Event & Merchandise Information
• Current Event and Store Information
• Store Directories 
• Personal Shopper Service
• Complimentary Wheelchair while shopping
• Transportation Assistance
• Hotel Valencia Information
• Restaurant Menus & Reservations
• Local Events, Activities, & Tourist Information
• CineArts Showtimes
• Santana Row Employment Opportunities
• And more!

Shopping with Fido? We're Dog Friendly!  Download our list of pet friendly locations from around The Row!