Position at BALDWIN

Sales Associates

Hiring for Sales Associates
Please send resumes to: mgilmore@baldwin.co or jmiranda@baldwin.co

Reports To: General Manager
The purpose of this position is to serve clients as well as new customers and foster relationships to increase sales.

  • Set personal sales goal with General Manager and Director of Retail and achieve personal goal while supporting goals of Management team.
  • Foster relationships with Sales Team.
  • Build positive team relationships.
  • Handle any customer service issues in a positive manner.
  • Ensure the security and privacy of all customer information.
  • Great customers in a timely professional and engaging manner.
  • Incorporate product knowledge in the selling process.
  • Provide the best customer service possible.
  • Build lasting relationships.
  • Promote brand by informing customers of clients of any sales or upcoming events.
  • Consistently follow up on sales and customer service issues.
  • Assist and delegate general housekeeping duties.
  • Provide stock support when necessary including facilitating transfers and holds.
  • Actively grow client book and share feedback with General Manager and Retail Director.
  • Consistently seek new trend and product knowledge.


  • Provides timely and constructive feedback to supervisor.
  • Receives feedback in an open and receptive manner.
  • Takes ownership of self development.
  • Drive store volume and enhance customer experience with a focus on education.
  • Consistently seek new trend and product knowledge.
  • Conduct product knowledge and sales training seminars regularly.


  • Actively manage clienteling by monitoring each Sales Associate’s client book and making suggestions on client development and retention.
  • Can self assess and course correct.
  • Receptive to feedback and able to modify as necessary.
  • Exemplifies the Standard way of Excellence and adds to the overall Standard Way of Excellence.
  • Develops and executes strategies to drive business and LY sales.
  • Operates business profitably and minimize potential for loss.
  • Ensure individual store goal is met and customer service remains paramount.


  • A combination of education and experience sufficient to successfully perform essential functions of the job.
  • 5+ years retail experience.
  • Strong verbal and written skills.
  • Ability to communicate effectively in order to relay product knowledge and services.
  • Strong eye for fashion.
  • Ability to perform effective selling techniques to achieve sale and repeat business.
  • Basic computer skills.
  • Retail math knowledge.
  • Physical requirements: lift /carry/move 40 lbs minimum including fixtures and product.
  • Ability to work a flexible schedule including holidays, overnights, weekends…
  • Ability to actively work the sales floor.
  • Advanced knowledge of the contemporary market.
  • Ability to demonstrate excellent leadership experience.
  • Excellent communication skills.
  • Clienteling experience.
  • Computer literate.
  • Retail Pro experience or similar POS system knowledge a plus.

Matt Baldwin is the founder, designer and CEO of BALDWIN denim and collection and STANDARD STYLE. After receiving a degree in Apparel Manufacturing from FIDM in Los Angeles, Matt Baldwin continued to solidify his academic experience by working with various brands while also honing his own design skills. After moving back to the Midwest, he founded STANDARD STYLE in 2003, a men’s and women’s multi-brand specialty retail business with two brick and mortar locations in Kansas City and in 2009, Baldwin denim and collection.
In December of 2013, GQ Magazine named Matt Baldwin one of the Best New Menswear Designers in America. With a keen focus on authenticity, functionality and a strong attention to detail and inclusiveness, Matt continues to expand the BALDWIN brand while maintaining a sense of ease and appreciation for modern relevant design rooted in the grit and grace of the American Midwest. In 2015 Matt was selected as a top 10 finalist in the CFDA Vogue Fashion Fund where he competed through an Amazon studios documentation of five months of design challenges and mentorship by Anna Wintour and the fashion industry’s top industry talent. BALDWIN emerged as one of the top brands to watch globally. Amazon will air the docuseries in February 2016.
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.


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